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Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Terms of Service Overview
Understanding Our Policies
Acceptance of Terms
By accessing our site, you agree to comply with these terms and conditions. Please read them carefully before using our services.
User Responsibilities
Users are expected to engage respectfully and responsibly within our community, adhering to all guidelines provided.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
Governing Law
Jurisdiction and Disputes
These terms are governed by the laws of the state in which we operate, and any disputes will be resolved in that jurisdiction.
Changes to Terms
We reserve the right to modify these terms at any time, and users will be notified of any significant changes.